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The retail industry has shown tremendous growth in recent years as it has become one of the largest and most important industries in the Middle East. Retail employment is on the rise, and with that comes several benefits, including additional job opportunities for ex-pats who would like to live and work in the UAE.

In UAE, Dubai, Abu Dhabi, and Sharjah are all popular locations where retail jobs are readily available including positions in department stores, supermarkets, and other retail businesses. There are also opportunities to work in fashion retailers, home furnishings stores, and other types of businesses.

Retail Job Descriptions


Cashiers are a necessary part of any business. They handle transactions and keep the store running smoothly. There are many different types of cashiers, but all of them have one common goal: to make customers happy. They need to be able to quickly and accurately count money, keep track of inventory, and deal with difficult customers.

Job Duties and Responsibilities:

The primary responsibility of a cashier is to take in money and credit cards and take in purchases. A cashier may be required to perform other duties as assigned by their manager.

  • Verify the customer’s total purchase before ringing up items
  • Make a change for cash
  • Provide service to customers in a timely manner
  • Follow company policies and procedures
  • Accurately complete cash register transactions
  • Provide accurate information to customers
  • Clean work area and make minor repairs as needed
  • Maintain cleanliness of the store

Qualification and Experience:

As a cashier, you should have an understanding of basic mathematics and be comfortable working with your hands. You will need to have excellent customer service skills, as well as patience in dealing with difficult customers. Should have an undergraduate degree in any discipline.

Salary and Benefits:

A cashier’s salary and benefits vary widely based on experience, company, and location. The average cashier salary for those with less than five years of experience is AED 2,000 approximately per month.

Sales Manager

The sales manager is responsible for the success of their sales team. They must have a clear understanding of the business, its products and services, and be knowledgeable about the competitive landscape. The most important aspect of the job is developing a close working relationship with their team members.

Job Duties and Responsibilities:

  • Coordinate and monitor the production of new products
  • Handling of all aspects of day-to-day operations
  • Follow up on customer’s complaints and make sure they’re dealt with appropriately
  • Ensure daily operations are carried out without any interruptions
  • Prepare weekly reports and suggestions for improvement

Qualification and Experience:

Must have a high school diploma or equivalent (GED) and at least a year of experience supervising retail salespeople. Alternatively, you can have a bachelor’s degree with 3 years of retail management experience.

Salary and Benefits:

The average salary for a sales manager is AED 2500 to AED 2800 per month, depending on experience and certifications held; commissions are also an additional benefit to consider when weighing your options. Benefits can include health insurance coverage, vacation time, sick leave, and training reimbursements.

Store Assistant

One of the most common jobs in the world is that of a store assistant. Store assistants are responsible for helping customers find what they need, keeping the store clean and organized, and filling orders correctly. In addition to providing customer service, store assistants must be able to multitask and handle various tasks quickly and efficiently.

Job Duties and Responsibilities:

  • Provides the best customer service to all customers that visit the store
  • Ensures a clean and orderly store
  • Provides product knowledge to customers
  • Supports the flow of traffic and sales
  • Cleans and maintains product displays
  • Assists with restocking operations
  • Maintains a working knowledge of inventory, pricing, and promotions

Qualification and Experience:

High School or equivalent. Minimum 1 year of retail experience required. Must be computer literate and have a strong customer service orientation. Fluency in English and Arabic is preferred.

Salary and Benefits:

The average monthly salary of store assistants is AED 1,800 to AED 2,000 per month. Additional allowances can also be offered. Store assistants have access to a wide range of benefits including insurance, education assistance, and discount on products.