Roche Careers – Regional Supply Chain Senior Specialist


The Position

The position is located in MC Dubai.

There are a variety of responsibilities you could have as a Regional Supply Chain Senior Specialist with a main goal to operate with your team and networks providing a superior end to end customer experience. The work may entail some of the following:

  • Design and execute the Demand Planning strategy and processes to fulfill the commercial and marketing objectives with the Middle East region
  • Lead the Sales and Operations Planning (S&OP) process
  • Lead projects to improve Supply Chain within the sub region
  • Drive process simplification for SAP MM and SD within the team in collaboration with the Business Excellence team
  • Drive improvement for the customer supply chain to eliminate losses
  • Guarantee the integrity of the Material Master data related to the SC dpt
  • Lead the Order Management process for the assigned markets (delivery management, invoicing, communication with customers, third-party logistics and International Order management)
  • Own the Sales Update Overview for the region (country sales representatives & SC)
  • Support in implementation of all relevant Roche Digital Solutions

You will have plenty of opportunities to leverage analytical skills and improve processes. Moreover, you will learn to lead and develop many important parts of our organization.

Goals and deliverables:

  • Develop a robust Planning procedure (involvement of the distributor s required)
  • Plan future market demands in cooperation with countries (demand review & S&OP meetings) and maintain data in SAP APO
  • Material Master data update in SAP
  • Engage with multiple stakeholders to deliver a superior end to end customer experience
  • Proactively identify and mitigate any potential bottleneck to avoid business interruption,
  • Implement and develop local Supply Chain Customer Care with major focus on digital strategy (e-ordering and customer inventory management)
  • Own key SC KPIs to evaluate and improve customer experience and efficiency, such as OTIF, Customer Complaints, Customer Services SLAs, Forecast Accuracy Inventory Levels, Write-offs and Distribution costs
  • Ensure robust business continuity plans are in place
  • Develop tools and reports to support efficient monitoring and analysis of demand and supply chain performance per region
  • Coordinate with Technical team and Finance team in terms of Instrument Handling and Equipment Cleansing

What We Are Looking For

  • Minimum 5 years of experience in Supply Chain Management / Logistics/ Demand Planning / Customer Service (order management) / Finance Supply Chain business partner / Supply Quality or similar role
  • Proven experience of Regional Supply Chain Operations
  • Strong Thinking / problem solving skills which can be applied to business processes with a “can-do” attitude
  • Strong communication and interpersonal skills, ability to work with different stakeholders, Agile mindset
  • Ability to lead a project, drive process improvements and set the priorities
  • Experience in supporting Supply Chain Operations with distributors is an advantage
  • Knowledge of ERP systems – SAP preferred, SAP/APO module, SAP SD module, SAP MM Module
  • S&OP hands on experience e- an asset
  • Finance background (controller / supply chain partner) – an asset
  • Working knowledge of Letters of Credit – an asset
  • High level fluency in English, Arabic is an asset

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

Job Details:

Company: Roche

Job Type: Full Time

Job Location: Dubai, United Arab Emirates

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