Robert Walters Jobs UAE – Business Analyst

Robert Walters

Our client is a global and innovative wholesale travel organisation, currently undergoing an exciting large-scale digital transformation program. To further enhance their renowned travel marketplace platform, they are looking for a Business Analyst (Customer and Supplier Onboarding) to join their creative and high-performing Technology team, within the IT transformation program.

As a Business Analyst, Your Responsibilities Will Be

  • Offering solutions to improve customer and supplier onboarding efficiencies, using the latest innovation tools such as robotics, machine learning and automation
  • Lead all documentation, review and analysis of end-to-end and cross functional processes
  • Business process reengineering and ensuring these meet business needs
  • Gathering requirements from stakeholders to define business processes across multiple areas
  • Using requirements to deliver solutions that improve the entire customer and supplier onboarding journey
  • Reporting directly to the Transformation Director, working together on the strategy for customer and supplier onboarding

As a Business Analyst, you will have the following skills and experience:

  • Bachelor’s degree in Information Technology or related field
  • At least 3 years’ proven experience in business process mapping, reengineering and design
  • Experience working on transformation projects is highly desirable
  • Ideally have worked on improving customer and supplier onboarding processes
  • Must have a data-driven mindset
  • Good knowledge of the travel industry is highly desirable, as well as business processes in this industry
  • Excellent verbal and written English communication skills
  • Excellent stakeholder management

This role is remote based, please share your CV for immediate consideration.

Job Details:

Company: Robert Walters

Job Type: Full Time

Job Location: Dubai, United Arab Emirates

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