IHG Hotels Careers – Duty Manager at Holiday Inn and Suites Dubai Science Park (pre-opening)

IHG Hotels & Resorts


About Us

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guest’s stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn & Suites Dubai Science Park, a preopening hotel, is looking for an active Duty Manager to join their extraordinary team! Ideally located in the heart of Dubai Science Park, in the most sought after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, world’s leading tourist attractions and Parks, auto drome and over 5 championship golf courses. The Holiday Inn & Suites at Dubai Science Park will include 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities.

Your day to day

  • Checks billing instructions and monitors guest credit
  • Analyzes and approves discounts and rebates.
  • Analyzes the rate variance report to ensure rooms revenue control
  • Provides functional assistance and direction to all departments.
  • Supervises and directs Reception and Reservations personnel.
  • Supports and assists Front Office personnel and all departments at peak periods
  • Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
  • Provides input for Front Office meetings.
  • Inspects front of house and back of house regularly for cleanliness.
  • Takes action with the Property Management Systems (PMS) in an emergency situation

GUEST EXPERIENCE:

  • Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
  • Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel

What we need from you

Ideally, you will have 2-3 years of experience in a similar role in a 4 stars hotel. You need to be people oriented and highly passionate about your job with a great level of confidence. Good English communication skills are essential. You will need to be flexible with working hours and having good knowledge of hotel system is preferred.

What we offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.careers.ihg.com to find out more about us.

Go on – show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Job Details:

Company: IHG Hotels & Resorts

Job Type: Full Time

Job Location: Dubai, United Arab Emirates



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