As a Group Manager, Delivery Management Lead, you will lead large and complex project teams and/or programs and will be accountable for the overall management, planning, and delivery of assigned projects/programs.You are responsible for the successful delivery of the services and corresponding customer satisfaction. You will be directly involved in channel development and key sales pursuits and may serve as a Career Manager or provide technical expertise/mentorship to colleagues.
Day to day you will:-Actively participate in key sales pursuits – engage customers in meaningful dialogue about their business to mutually explore opportunities-Actively participate in Market Unit channel development-Oversee and lead development, implementation and maintenance of the Project Work Plan-Approve estimates and estimate assumptions for the project’s schedule, effort, and cost-Coordinate service levels and agreements and prioritize resources across projects and programs-Lead the delivery of the contracted solution on the program level at the agreed upon terms, cost (ODE), schedule, and quality level. Is responsible for overall project approval.-Provide project leadership to appropriate onshore, offshore and near shore workforces-Manage overall project/program risks, making adjustments as necessary and obtaining buy-in from senior management.-Ensure understanding of stakeholder goals and expectations, address any misalignment, and monitor and control the program to meet/exceed the agreed expectations-Manage delivery portfolio – monitoring, escalating, and resolving issues-Have ultimate accountability for the overall development and integration of requirements
About AvanadeAvanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers.
We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.
We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential.
Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com .