Banking Jobs

With a population of millions, the UAE is one of the most populous countries in the region. As such, there are plenty of opportunities for those looking for banking jobs. The country has several major banks, as well as a number of smaller institutions. With such a large number of options, job seekers should be sure to research each company thoroughly before submitting an application.

Despite its size, the cities of UAE like Dubai, Abu Dhabi, and Sharjah are very modern. Due to this, bank workers in the country tend to have a large number of job opportunities. Those who are able to adapt quickly and learn new skills will likely be best suited for this type of position.

Banking Job Descriptions

Branch Manager

A branch manager is a position in the banking industry that oversees a particular branch or group of branches. Branch managers are responsible for managing day-to-day operations at their branch, as well as working with the bank’s senior management to ensure the branch meets its goals and objectives.

Job Duties and Responsibilities:

• Manage and oversee the daily operations of the branch.
• Keep an eye on customer trends
• Monitor and maintain branch financial accounts.
• Be responsible for all branches within the branch, including safety and security.
• Ensure the branch is compliant with company policies and procedures.
• Prepare and monitor financial statements for public disclosure.
• Make changes to the branch’s policies as needed.

Qualification and Experience:

The ideal Branch Manager should have a good understanding of how business works. A strong experience in management and work is also required by candidates applying for these positions.

The required qualification for this position includes graduation from a recognized university, preferably with a degree in Business Administration or Finance. Experience as an Assistant Manager or any other managerial position is also desirable but not mandatory.

Salary and Benefits:

A branch manager is a senior-level management position in which a bank employee oversees other employees of one particular branch. The salary and benefits for a branch manager depend on several factors, including location, experience, and education level. But, generally speaking, branch managers can expect to earn an average monthly salary of AED 6,500 to AED 7,000.

In addition to receiving a base salary, many banking professionals receive additional compensation through bonuses and commissions.

Customer Relationship Officer (CRO)

A customer relationship officer is a key role in any company that depends on customer service. As the face of the customer, the CRO is responsible for managing and developing relationships with customers. This includes everything from responding to complaints and questions to providing support during product launches and sales campaigns.

Job Duties and Responsibilities:

Some of the main responsibilities of a Customer Relationship Officer are:

• Maintain customer database and organize customer information
  Provide customer service by managing customer’s accounts and resolving problems
• Preparing reports and forecasts
• Creating proposals, invoices, and contracts
• Overseeing the operations of the department to maximize revenue and minimize costs
• Conducting training on customer service skills to ensure the best possible service is provided to customers
• Establishing new relationships with customers

Qualification and Experience:

A degree or professional qualification in finance, and/or banking experience and knowledge of UAE banking regulations would be an advantage. Other qualities include being well presented, accurate, client-focused, and a team player. Most candidates will have gained relevant experience through customer service roles in retail banks, call centers, or travel agents.

Salary and Benefits:

Customer Relationship Officers are paid on a salary basis and receive such benefits as medical insurance, paid time off, and overtime pay. CROs with banking experience earn around AED 5,000 to AED 6,000 per month.

Teller

A teller is a position in a bank that involves handling money. This position is typically filled by someone who has good math skills, as well as the ability to keep track of many different transactions at once. Teller also often interacts with customers and is responsible for ensuring that all transactions go smoothly.

Job Duties and Responsibilities:

• Provides general banking services, including checking and savings accounts, mortgages and home equity loans, certificates of deposit, and business loans.
• Records deposits and withdrawals, and reconciles bank statements and related supporting documents.
• Confirm customer balances and prepare monthly quarterly and annual reports.
• Scan checks for authenticity and deposit them into the correct bank account.

Qualification and Experience:

A high school diploma and at least one year of banking experience are required for most teller positions. These jobs usually do not require a great deal of education or previous training, but there are some career paths that require special qualifications.

Salary and Benefits:

As an entry-level teller, you can expect to make between AED 2,500 to AED 3,000 per month and will receive generous benefits including paid vacation days after six months of employment and many others. Plus, you’ll gain valuable experience that could help when applying for higher-level positions within your bank.